Loan Servicing + Asset Management

NewPoint’s commitment to building relationships and providing superior customer service continues over the life of a loan with institutional-quality servicing and asset management.

Industry defining in-house expertise.

In addition to servicing every loan originated across our Agency, HUD/FHA and Proprietary Lending platforms, leading institutions rely on NewPoint to service a full range of their commercial loans.

Our servicing operation is located in the Dallas metro area. Dedicated professionals specialize in various funding sources and are backed by premier technology and reporting capabilities to adeptly handle loan administration, cash management and more.

By the Numbers

As of 3.31.25

$54.2B

Servicing Book Across 1,656 Loans

Top 20

MBA Ranked Commercial/Multifamily Servicer

S&P

Above Average Primary Servicer

Borrower Login

Through our state-of-the-art CRE Servicing Insight® (CRESI®) portal, we offer clients and institutions real-time insight and reporting on their loan portfolios – creating efficiency and clarity.

Servicing Support

Our servicing team is always ready to assist with any questions you may have on your loan portfolio or reporting requirements.

Client Support Line
800.728.5772

Email Loan Servicing
Email Support

Asset Guardian Portal

Utilize NewPoint's Asset Guardian Portal to upload periodic financial reporting with direct confirmation of receipt.